Given the unforeseen nature of conflicts in today's workplaces, including instances of workplace violence (WPV), de-escalation training is an essential skill for team leaders, customer service representatives, medical professionals, and frontline employees everywhere. Organizations can turn stressful circumstances into chances for development, customer retention, and problem-solving by emphasizing the value of empathy and active listening techniques. At the core of these trai

In science-based interviewing, mastering the art of questioning is not just a skill—it's a necessity. How do you ensure that the...

Yesterday, I attended something called a Care Team Meeting. The weather was frigid and snowy, more suited to February in Minnesota than...

The Importance of Preparation in Interview & Interrogation Conducting a successful interview or interrogation requires more than just...

Test your interviewing knowledge with this interactive Science-Based Interviewing Crossword! Strengthen your understanding of rapport, memory, and funnel questioning—core skills for investigators, HR professionals, and interviewers who rely on evidence-based communication. Challenge yourself to think critically, reduce bias, and sharpen the questioning techniques that make interviews more accurate, ethical, and effective.

Interrogation is a term loaded with negative associations, often conjuring images of rapid questions, an aggressive tone, and a power-driven agenda. This misconception is reinforced by misguided advice online, with Google AI's search suggestions promoting techniques like "dominance" and "direct confrontation," which belong to outdated, confession-focused accusatory practices. They legacy practices risk contaminating evidence, producing fake case information, and reinforcing b

Literature’s greatest detectives remind us that effective investigations rely on science and intuition, not tricks or pseudoscience.

Miranda v. Arizona reshaped modern interrogation by recognizing that custodial questioning creates psychological pressure that can compel statements. The Supreme Court held that the Fifth Amendment requires suspects to be advised of their right to remain silent and to an attorney before custodial interrogation. These protections safeguard voluntary statements, reduce coercion, and preserve the integrity and reliability of evidence obtained during interviews.

Detective Geyer’s relentless pursuit of justice unraveled Holmes’ web of deceit, leading to his conviction and execution.

Every October 28, National First Responders Day reminds us that behind every uniform is a human being operating under intense pressure. Firefighters, police officers, and paramedics routinely face trauma, long hours, and high-stakes decisions that tax both memory and communication. Recognizing their service also means acknowledging the importance of mental health, effective support systems, and sound communication practices that help them perform—and recover—over the long ter

Frederick Porter Wensley’s career at Scotland Yard offers enduring lessons for modern Criminal Investigation. Long before formal models or buzzwords, Wensley understood that information is the lifeblood of every case. His success came from patience, careful listening, and respect for evidence, not tricks or rigid systems. That same philosophy underpins today’s science-based approach: gather reliable information, avoid contamination, and seek understanding before conclusions.

During any investigation, the importance of what interviewing and interrogation methods an investigator uses cannot be overstated....

Red teaming is a structured approach investigators use to challenge assumptions, counter confirmation bias, and strengthen investigative decision-making. Rather than reinforcing early conclusions, red teaming introduces disciplined skepticism, helping teams test working theories, evaluate evidence more critically, and explore alternative explanations. When applied intentionally, red teaming improves accuracy, reduces risk, and supports more defensible investigative outcomes.

Rapport is a critical but often underused soft skill in investigative interviewing. Defined as a smooth, positive interpersonal interaction, rapport increases trust, cooperation, and the amount of accurate information provided by witnesses and other information sources. Research shows that effective rapport-building leads to better disclosure and reduced resistance, yet many law enforcement and private sector interviewers fail to apply rapport consistently.

A quick way to add interview and interrogation research to your Kindle for easy access.

Science-Based Interviewing represents a decisive shift away from confession-driven interrogation toward information-driven investigations. Grounded in psychological science, SBI prioritizes higher-quality information, ethical evidence handling, and reduced investigative risk—without sacrificing confessions. As states move away from outdated accusatorial practices, science-based methods offer a more reliable, defensible, & future-ready approach for public and private sector in

Investigators rely on memory as evidence, yet memory is vulnerable to distortion through post-event information and poorly framed questions. Research on the misinformation effect shows how leading questions, social influence, and timing can alter recall. Science-Based Interviewing (SBI) protects memory integrity by prioritizing early interviews, witness separation, free narratives, and the strategic use of evidence to gather accurate, reliable statement evidence.

Active listening is a core skill taught across all IXI negotiation courses and a foundational component of science-based interviewing. In crisis negotiations, it is a life-preserving tool that helps negotiators identify emotions, values, and unmet needs behind demands. By reflecting feelings and summarizing concerns, conversations shift from confrontation to problem-solving without coercion.

The High-Value Detainee Interrogation Group (HIG) serves as a critical interagency effort within the U.S. government, bringing together intelligence professionals, operational interrogators, and academic researchers to advance the science and practice of interrogation. Established in 2009 under the direction of Barack Obama, the HIG was created to ensure that interrogation practices are effective, ethical, and grounded in empirical research. Since its creation, the HIG has su

In the world of law enforcement, corporate investigations, and criminal investigations, the skills and strategies employed during interviews and interrogations are crucial for gathering reliable information and solving cases. This article presents an extensive glossary of terms, jargon, acronyms, and slang commonly used in these critical processes. It’s important to note that while some terms describe effective and ethically sound techniques, such as Science-Based Interviewin