Negotiations for Patrol

Patrol officers are often the very first negotiators on scene—long before a specialized team arrives. This course equips frontline officers with practical, proven tools to manage crisis, de-escalate volatile encounters, and build rapport under pressure. Through scenario-based learning and interactive exercises, officers will gain confidence in handling critical incidents where words can make all the difference.

What you’ll experience in this class:

✅ Dealing with crisis and understanding first responder roles

✅ Simulated callout to practice real-time skills

✅ Baseline negotiation strategies every patrol officer should know

✅ Applying the Behavior Change Stairway Model